Thu. Feb 9th, 2023

CHARLOTTE, N.C. (WBTV) – In line with an Instagram account for the “Hops and Hogs Competition,” it was promoted to have beer, barbeque and dwell music on the American Legion Memorial Stadium.

Ticket patrons say they obtained none of that.

The music competition scheduled for final October by no means occurred, and three months later, they inform WBTV they haven’t gotten their a reimbursement.

The occasion, promoted by Stage Left Leisure, was scheduled to happen on October eighth.

Daybreak Jones, Janae Hamilton and Mark Wallen all purchased tickets.

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“We spent about 300 {dollars} for 2 tickets,” Wallen stated.

Wallen was planning to drive from Ohio to Charlotte for the weekend.

He, together with many others, began becoming concerned when it was introduced that the occasion was postponed on September twentieth, and so they say they by no means heard something about subsequent steps.

“This simply doesn’t sound correct,” Jones stated. “Even when they do find yourself holding it, I feel at this level I’d simply slightly have the refund.”

Jones attended the fest in 2019, so she thought she might belief Stage Left Leisure, till she didn’t.

The web site for the competition was eliminated, and the corporate earned an F score on the Higher Enterprise Bureau.

In line with the BBB, that score was in place previous to this postponement in September.

Ticket holders shared affirmation emails with WBTV that contained contact data related to that web site that not exists.

“I discovered an e mail deal with, emailed them, it bounced again,” Jones stated.

Hamilton says she had an identical expertise, as she tried to get reimbursed.

“I related with occasions.com, and so they directed me to the occasion organizer,” Hamilton stated. “Stage Left Leisure, they gave a telephone quantity and e mail. It was an auto response. I known as the quantity and it went straight to voicemail.”

WBTV’s Caroline Hicks known as Stage Left Leisure, and a consultant did decide up.

He agreed to debate the difficulty, however requested his identify not be included on this report.

“Are you able to clarify what has occurred with the Hops and Hogs Competition in Charlotte and why it was postponed after which communication stopped?” Hicks requested.

“The communication didn’t cease, the communication was responded within the order it was obtained,” the spokesperson stated. “The occasion was postponed for varied causes, one in every of which was our manufacturing firm that was contracted to our occasion had principally cancelled us final minute didn’t return any of our funds.”

“Why are they not capable of get a reimbursement?” Hicks requested.

“They’re eligible for reimbursement as soon as the occasion dates are introduced for 2024,” he stated. “We give them the choice whether or not or not they wish to roll their ticket over, or they’ll redeem their refund.”

“So why didn’t you simply go forward and inform people who?” Hicks requested. “As a result of from what I used to be studying on Instagram feedback, you had been telling folks to contact occasions.com to get their refund. You didn’t inform them that they must wait till 2024.”

“They should contact occasions.com as a result of occasions.com is the ticket supplier and they also gather the information,” he stated. “The knowledge that was informed was that refunds could be out there to them.”

As for Hamilton, the injury is already performed and he or she says she probably received’t be attending in 2024.

“You actually dissatisfied lots of people within the Charlotte space,” she stated. “Undecided if we’re going to belief this occasion within the close to future.”

Wallen and Hamilton informed WBTV they had been lastly capable of get refunded after disputing the fees with their bank card corporations.

The spokesperson for Stage Left Leisure additionally stated he understands the frustrations with this and suggests folks contact them at [email protected]

He says their web site was eliminated as a result of they’re revamping it.

By Admin

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