AT&T will give a $5 credit to customers for its major outage downtime

Were you affected by the AT&T outage that left customers unable to use their cellular service this past Thursday? AT&T would like to make it right by issuing a $5 credit to your account. That’s right. Five bucks. According to AT&T, that amount is the equivalent of one day of service on an average AT&T … Read more

Why were millions of AT&T customers left disconnected? We have an answer

Ayman Zaid/Getty Images Millions of AT&T customers across the US were unable to make or receive calls, send texts, or access the internet for much of Thursday because of a major outage that started Thursday morning, and we finally know why. Thursday evening, AT&T said, “Based on our initial review, we believe that today’s outage was … Read more

AT&T Is Having Widespread Network Issues as Customers Report Outages

AT&T’s wireless network appears to be dealing with a major outage. The carrier on Thursday confirmed to CNET that it’s suffering from “wireless service interruptions.”  “Some of our customers are experiencing wireless service interruptions this morning,” a spokesperson said. “We are working urgently to restore service to them. We encourage the use of Wi-Fi calling … Read more

AT&T customers report nationwide service disruptions

AT&T’s cellular network began experiencing major service problems for customers across the United States early on Thursday morning. Wireless customers took to the carrier’s forums, Reddit (1) (2) (3), and elsewhere to report that they’d lost all voice and mobile data service — with some of those impacted unable to reach 911 emergency services. “We … Read more

Wyze says camera breach let 13,000 customers briefly see into other people’s homes

Wyze Friends, On Friday morning, we had a service outage that led to a security incident. Your account and over 99.75% of all Wyze accounts were not affected by the security event, but we wanted to make you aware of the incident and let you know what we are doing to make sure it doesn’t … Read more

YC-backed Cambio puts AI bots on the phone to negotiate debt, talk to a bank’s customers

A Y Combinator-backed startup called Cambio is bringing AI to the banking world in a surprising way: it’s putting AI bots on the phone with companies and consumers. The startup began by offering an AI-powered service that negotiated debt collections on behalf of consumers, which helped around 70% of customers resolve their collections and raise … Read more

Macquarie cuts Paytm target on ‘serious risk of exodus of customers’

Macquarie dramatically cut its 12-month price target on One97 Communications, the parent company of digital payments firm Paytm, citing risks of customers leaving the platform in the wake of heightened regulatory scrutiny. Macquarie, which famously predicted the slump at Paytm before the listing, lowered its target to 275 rupees ($3.3), the most brutal by any major … Read more

As Sam Bankman-Fried awaits jail, FTX customers await full repayment

Government exhibit in the case against former FTX CEO Sam Bankman-Fried. Source: SDNY As Sam Bankman-Fried prepares to face sentencing next month for his criminal fraud conviction tied to the epic collapse of FTX in 2022, former customers of the crypto exchange have reasons to believe they could actually recoup their money. Bankman-Fried, who could … Read more

‘World’s biggest casino’ app exposed customers’ personal data

The startup that develops the phone app for casino resort giant WinStar has secured an exposed database that was spilling customers’ private information to the open web. Oklahoma-based WinStar bills itself as the “world’s biggest casino” by square footage. The casino and hotel resort also offers an app, My WinStar, in which guests can access … Read more