How Sierra is rethinking customer experience in the age of AI

We’ve been hearing about the notion of customer experience forever, the idea that we could improve customer interactions with brands digitally. So far, the results have been mixed at best. Sierra, the new startup from Bret Taylor and Clay Bavor, thinks that AI agents could be the next technology frontier, not unlike websites or mobile … Read more

Sierra Says Conversational AI Will Kill Apps and Websites

I might have inadvertently insulted Bret Taylor and Clay Bavor when I interviewed them about their new AI startup last week. Their new company, Sierra, is developing AI-powered agents to “elevate the customer experience” for big companies. Among its original customers are WeightWatchers, Sonos, SiriusXM, and OluKai (a “Hawaiian-inspired” clothing company). Sierra’s eventual market is … Read more

Sierra Space joins defense primes in landing massive military satellite contract

Sierra Space is joining Rocket Lab as a current or formerly VC-backed space company to land a major satellite deal with the military. The Space Development Agency (SDA) selected Sierra, along with Lockheed Martin and L3Harris, to build 54 satellites in deals collectively worth $2.5 billion. The news, announced today, follows news from last week … Read more

Sierra Leone’s former president charged with treason for alleged involvement in failed coup attempt

FREETOWN, Sierra Leone — Former President Ernest Bai Koroma has been charged with treason for his alleged involvement in a failed coup attempt in November, Sierra Leone’s government said Wednesday. Koroma has also been charged with misprision of treason, which is the crime of concealing knowledge of treasonable acts, according to a statement from the … Read more

Attacks on Sierra Leone barracks, prisons were failed coup, minister says

ABUJA, Nigeria — Attacks on Sierra Leone’s main military barracks and prisons were a failed coup attempt and have resulted in the arrest of 13 military officers, the government’s spokesman said Tuesday. The attackers attempted to “overthrow the elected government of Sierra Leone,” Information Minister Chernor Bah said at a briefing to reporters about the … Read more

Sierra Leone Attacks: Curfew Set After Gunmen Strike

FREETOWN, Sierra Leone — Sierra Leone’s president declared a nationwide curfew Sunday after gunmen attacked the military’s main and largest barracks in the West African nation’s capital and then overran detention centers, including a major prison. The attack raised fears of a breakdown of order amid a surge of coups in the region. The detention centers, including … Read more

Blue Origin and Sierra Space Station Effort Hits Turbulence

Once among the star companies championing a deal to create a private successor to the International Space Station, talks between Jeff Bezos’ Blue Origin and Sierra Space regarding the Orbital Reef project now appear to be souring. Meet Microsoft’s New Surface Laptops CNBC reports that the two space companies are potentially discussing an end to … Read more