Air Canada’s argument that its AI-powered customer chatbot was solely liable for its own actions didn’t hold up in civil court (thank goodness), and now the airline must refund a customer who was given the incorrect information about being comped for his airfare. The 2022 incident involved one Air Canada customer, Jake Moffatt, and the … Read more
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PBV, which stands for Platform Beyond Vehicle, was introduced during CES in Las Vegas as a family of EVs built on a flexible vehicle architecture, with different swappable body types. The vehicle can be transformed from a minivan to a full-size van to a small truck, depending on the specific need. The driver cab remains … Read more
Terran Orbital may be close to receiving a major payment from its biggest customer, CEO Marc Bell announced internally at a company-wide meeting earlier this month. Rivada Space Networks is in the final stages of closing funding to help fund a mega-constellation to be built by Terran at a cost of $2.4 billion, revenues that … Read more
Photo: Robin Guess / Shutterstock.com (Shutterstock) At last, we get to the budget airlines which, in fairness, are a bit more open about how terrible they are. Like its cheapo competitors, Allegiant offers you an impressively low price that nets you a seat on a plane, period. “We collect $110 from you at the end … Read more
Database management giant MongoDB says it’s investigating a security incident that has resulted in the exposure of some information about customers. The New York-based MongoDB helps more than 46,000 companies, including Adobe, eBay, Verizon, and the U.K.’s Department for Work and Pensions, manage their databases and vast stores of data, according to its website. The … Read more
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In late October, the identity management platform Okta began notifying its users of a breach of its customer support system. The company said at the time that about 1 percent of its 18,400 customers were impacted by the incident. But in a massive expansion of this estimate early this morning, Okta said that its investigation … Read more
The British Library has told customers that their personal data may have been stolen during a recent ransomware attack that knocked the library’s systems and website offline for the past month. In a notice sent to customers this week, which TechCrunch has seen, the British Library said that its customer relation management (CRM) databases were … Read more
In this photo illustration, an Okta logo is displayed on a smartphone. Rafael Henrique | SOPA Images | LightRocket | Getty Images Hackers who compromised Okta’s customer support system stole data from all of the cybersecurity firm’s customer support users, Okta said in a letter to clients obtained by CNBC Tuesday, a far greater incursion … Read more
UPDATE: Nov. 26, 2023, 7:32 a.m. EST This article has been updated to include details of how to contact Amazon customer service during Black Friday and Cyber Monday 2023. Buyer’s remorse got you down? It’s easy to get wrapped up in the Black Friday and Cyber Monday shopping chaos. You see a good deal and … Read more
Sam Bankman-Fried may be headed to prison but the story of FTX is far from over. Indeed, like an evil spirit, the exchange seems destined to haunt the crypto community for the rest of its days. The Biggest Crypto Heists of 2022…So Far Not only has the company’s downfall shattered faith in what was once … Read more